How to Fix Common Hearing Aid Problems If you are experiencing some trouble with your hearing aid, check this handy reference guide to quickly find a possible solution. The most common problem is buildup of earwax, which can result in your hearing aid preforming poorly. To ensure your hearing aid operates at peak performance, we suggest regular cleaning.


Problem:

Weak or No Sound
Solutions:

1. Check your battery
2. Check your volume control
3. Check for wax and clean your device


Problem:

Volume not Loud Enough
Solutions:

1. Check your battery
2. Check your volume control
3. Check for wax and clean your device


Problem:

Whistling or Feedback
Solutions:

1. Decrease volume
2. Check for wax and clean your device
3. Be sure aid is fit snug in the ear


Problem:

Intermittent (off & on) or Distorted Sound
Solutions:

1. Check your Battery
2. Check for wax and clean your device
3. Be sure aid is fit snug in the ear


Problem:

Works for a while and then stops working
Solutions:

1. Check your battery
2. Check for wax and clean your device
3. Use a hear aid dehumidifier, often known as a "dry aid kit" problem caused by moisture


Problem:

Battery Door Will Not Close
Solutions:

1. Battery my not be positioned correctly
2. Check for debris in battery compartment


Problem:

Battery is Stuck in Hearing Device
Solutions:

1. Jammed battery may be removed using magnet--be gentle DO NOT FORCE
2. For rusted batteries, use a magnet to remove battery


Problem:

Static Noise
Solutions:

1. Move away from any electromagnetic devices such as digital or celluar phones
2. Battery may be low or dead--replace battery
3. Poor battery contact


Problem:

Too much Bass
Solutions:

1. Vents may be plugged or blocked
2. Hearing aid may need reprogramming