Clean your devices with a special moist cleansing wipe, designed especially for cleaning your hearing devices. Alcohol, solvents and cleaning agents may damage the devices. In order for your hearing aids to function properly, the devices themselves and the earmolds for behind-the-ear systems must always be free of earwax or other deposits.

Your Hearing Aids Stopped Working what do I do now?

95% of all hearing aid malfunctions are due to wax or dirt in the speaker.
If you experience a lack of amplification, or no amplification at all, you should first clean your tubes or clean your wax trap. To do this, simply remove the tube from your hearing aid and run the cleaning wire all the way through until it comes out the other side. For best results, do this a few times, alternating the side that you start from.
Be sure to remove the tube before using your cleaning wire before cleaning. If you fail to do this, you will likely push the debris into the instrument’s casing, causing the aid to break. This could be deemed as improper handling and void your warranty.
A quick way to test if your problem is with the tube or the instrument itself is to remove the tube and place a brand new battery in the instrument. Close the battery door and wait ten seconds. Turn the volume on the hearing aid all the way up and place the instrument in the palm of your hand. Now, slowly make a fist. Your instrument should start making a squealing sound. You may want to have somebody without a hearing problem with you, as folks that suffer from high frequency hearing loss may not hear the squealing sound.
If your instrument makes the squealing sound as you close your fist, then the problem is with your tube. Follow the cleaning steps above. If your instrument makes the squealing sound, but still does not amplify when you replace the tube, then you may need a tube replacement. Tubes do not last forever. They should be changed every few months. Contact Century Hearing Aids about acquiring replacement tubes.
If your hearing aid fails to make any noise when trying the above exercise, then it may very well need repair or replacement. Rosebud stands behind all of there hearing aids with a manufacturer warranty. This warranty covers malfunctions due to the manufacturing of the instrument. It does not cover misuse, so be careful not to get your hearing aid wet or be handled roughly.
Proper maintenance and care will extend the life of your hearing aid. Make it a habit to:

    • Keep hearing aids away from heat and moisture.

    • To prolong battery life, open battery doors or turn off your instruments when not in use.

    • Clean hearing aids as instructed. Earwax and ear drainage can damage a hearing aid.

    • Avoid using hairspray or other hair care products while wearing hearing aids.

    • Turn off hearing aids when they are not in use.

    • Replace dead batteries immediately.

    • Keep replacement batteries and small aids away from children and pets.

The Ultimate Hearing Aids Cleaning Kit:

    • Hearing Aid Cleaning Kit

      A Swiss Army knife for your hearing aid. Five tools needed for daily cleaning built into a comfortable, easy to hold kit. Includes: Wax Removal Brush, Wax Removal Pick. Tube & Vent Cleaner. Battery Door Opener and Battery Replacement Magnet. Also includes spare battery container.