Top 3 Hearing Aid Repair Issues Century Hearings Aids works with an All Makes and All Models repair business. We repair Starkey, Phonak, Oticon, Resound, Siemens, Miracle Ear - we have repaired over 20,000 hearing aids so when I say, all makes all models, we have seen them all in here. You want to know what repairs we see the most of?
First, you need some numbers, did you know that 62% of all hearing aid sales are mini behind the ear? Yep. that includes the Open Fit and the Receiver in the canal (still mini behind the ear) type hearing aid. 31% is In the Ear and 8% the big Behind the Ear (for severe to profound hearing loss)
1. 90% of Hearing Aids go bad due to Earwax - Earwax is compacted into the receiver. That includes the RICs (62% of hearing aid sales) and the In the Ear hearing aids - why because both types have the receiver in the ear. Why does it get compacted into the Receiver? Because the hearing aid owner does not clean it out or replace the wax guard wax filters enough. Ear Wax is an unsightly little substance and it can stop a hearing dead in its tracks. but It protects the skin of the ear canal . Ear wax serves as a self-cleaning agent with protective, lubricating, and antibacterial properties. Without earwax, you may find yourself with dry, itchy ears. So its natural, everyone creates it, for some folks much much more, for other folks less....male or female...its natural, everyone creates it and yes you need it. But thankfully, its just temporary. If ear wax gets into a hearing aid, you can clean it out because all Receiver in the Canals and In the Ears come equipped with wax guards - or wax filters. And, All hearing manufacturers have created tools to protect hearing aids from hearing aid ear wax. If you do change out the wax guards or wax filters....I mean once per week or more often...you are going to be paying some one for repairs. Yes, I hope that is us. We have a service for that - click here its $199 per aid.
2. Debris, Moisture and Body Chemicals - oils etc. Debris, this is the microscopic stuff - hard to avoid that when you are out in the open but smoke ashes can create issues with hearing aids. Other airborne stuff like pollution too. Also, Moisture - Here is a hard and fast irrefutable rule: Minimize moisture in your hearing aids. Do not take them in the rain or go swimming with them. Moisture inside a hearing aid creates corrosion. Corrosion creates faulty circuits. Moisture will kill hearing aid. If you are in southern state where its humid, or you are a sweater...hearing aids will not last very long it you do not minimize the moisture As much as possible This is important for proper function. For some, its impossible to stop sweating and its impossible to get out of the rain in Seattle, and its not practical to move out of a southern state just for hearing aids....but what you could do is buy a hearing aid dryer. A hearing aid dryer will help keep moisture from building up inside the hearing aids - its the opposite of a cigar humidifier - a hearing aid dryer will eliminate all the moisture out of the hearing aid and will lengthen their life. One other issue here - Be sure to take the batteries out of the hearing aid before placing them in the hearing aid dryer. Lastly, Body Chemicals, Skin Oils - same thing applies - Oils - inside a hearing aid creates corrosion. Corrosion creates faulty circuits. Try to keep the hearing aid dry and clean - brush your hearing aid at least once per week.
3. The Microphones Dies. The microphone, inside the hearing aid, or outside the hearing for a Receiver in the Canal - but still goes in your ear..... The microphone is the part of the hearing aid that converts sound waves into electrical energy variations, which may then be amplified, transmitted, or recorded. The microphone in the hearing aids can - should- last at least 2 to 5 years. As I mentioned before, Century hearing aids is in the All Makes All Models repair business. We have seen it over and over again. I do not care what model it is, they have all been into our shop: Siemens, Phonak, Resound, Starkey, Miracle Ear, you name it. Because the receiver is exposed to ear wax, moisture, debris, body oils.....the microphones go out....which is just about the time your warranty expires. Replacing a receiver in the canal receiver can run you $150 to $500 depending on make and model. Wax guards are a lot cheaper. There is one other issue with hearings you might want to be aware of....most of the new hearing aids coming out today from Phonak, Starkey, Resound, Oticon, Siemens....well the microphone is not replaceable because its all on the same circuit board with the rest of the brains of the hearing aid. That means, if the microphones goes out...sorry, we cannot replace it...you are going to have to buy new hearing aid.
Century Hearing Aids charges $199 for repairs. Might be more if the Receiver in the Canal - Receiver goes out. But standard repair cost is $199. As they pay now...or pay more later.