Product Review (submitted on November 2, 2012):
My SeniorAdvantage program thur Medicare allows me $1,000 every 3 years for a new hearing aid.My last hearing test indicatedc a change of aids to one that can handle "profound" hearing loss.My health plan audiologist suggested two aidsw costing a total of $3,600.Even with my Medicare allowance this would have cost me over $2,500.Century Hearing Aid reviewed my testr and recommended the Rosebud SP behind the ear units.I ordered and the first shipment was not to my satsifaction since it appears that their quality control was not being utilize.one unit was made in 2009 and could have been a "recycled" unit.I called Jon and within 6 days I had two brand new units programmed sent to meet my hearing loss needs. Both units are working perfectly to date.
The service was excellent but this small company needs to do a little improvement in their quality control. For this reason I give them 4 stars.